Ashwani Tiwari | Published: December 27, 2019 | MS Outlook
You were composing an important an email & suddenly your outlook stuck on sending email. Your Outlook hangs on loading profile or freezes while replying to an email. Or simply your Outlook is not responding.
Ifyou are facing these kinds of problems then no need to look further.In this blog I am going to tell you easy ways to correct this.
Outlook Stuck at Processing, To Start Outlook in Safe Mode Follow These Steps:
- In Windows 10- click Start >> type outlook.exe/ safe >> press Enter
- For Windows 7- click Start >> type outlook.exe/ safe in SearchPrograms and Files box >> press Enter
- Windows 8- choose Run in the Apps menu >> type outlook.exe/ safe >> click OK
- Close Outlook then open it again normally.(FOR ALL WINDOWS OPTIONS)
To fix the issue, start Outlook in safe mode and disable add-ins, follow these steps: Type “ Windows ” and “ R ” keys together. Type “ Outlook /safe ” in the Run window, and hit OK. Choose Profile dialog box is displayed. Outlook profiles can become corrupted, causing all sorts of problems, including Outlook not opening. Select File Account Settings Account Settings. Go to the Email tab. Choose Repair to open the Repair wizard (this option is not available for Outlook Exchange accounts). Follow the prompts to complete the wizard and restart Outlook. Dec 27, 2019 Press Alt+Tab to see what is it, that stopping your outlook from responding. Check if your Outlook got stuck on working on large processes: if you are deleting or moving thousands of messages at once. Outlook might appear like it got stuck. But actually it is working behind the scenes.
If Outlook Stuck Or Hangs For Other Reasons Then, Follow These Steps:
- If a dialogue box has been opened: anything you do in outlook, it asks for confirmation. For example if you will delete any contact. Outlook will ask if you are sure want to do that. If you avoid to choose anything, Outlook won’t let you do anything else. In this case, check for dialogue box. Press Alt+Tab to see what is it, that stopping your outlook from responding.
- Check if your Outlook got stuck on working on large processes: if you are deleting or moving thousands of messages at once. Outlook might appear like it got stuck. But actually it is working behind the scenes. Check the status bar at the bottom of the screen. Give some time to Outlook. Outlook should start working again.
- Install latest Windows & update Office: It is recommended that your Windows should be latest and your windows applications up-to-date. For better user experience and better running of Apps. To install latest version and update Office check Install Office updates.
- Repair Office programs: It can resolve your issues of Outlook hangs / freezes while performing operations. To do this quit all running program. In Control Panel you can choose Programs and Features. Right click Microsoft Office 2016 / Microsoft Office 2013 then click Change.
- Repair outlook data files: If your Outlook stuck or freezes its better to repair your Outlook PST / OST files with scanpst.exe of Inbox repair tool. To do this exit Outlook and go to Repair Outlook Data Files (.pst and .ost) and follow the given steps.
- Create new profile: you can create new outlook user profile & check if still your Outlook hangs. To create new profile choose the following options:
- In windows 10- click start >> choose control panel & press Enter >> choose User Account >> Mail >> Show Profiles.
- For windows 8- In Apps menu choose control panel >> Mail >> Show Profiles
- For windows 7- click start >> control panel >> Mail >> Show Profiles.
>> Choose Add & type a profile name in Profile Name >> choose OK.
>> Enter Email address with password for the primary account in Outlook then, follow the steps to create a profile.
In Outlook, click the File tab, click Info, click Account Settings, click Account Settings again, and then select the POP3 account in the list. Click Change Folder at the bottom of the Account Settings dialog box to select a folder in the separate store to which you want to deliver that account. Go to Control Panel, Mail and remove all of the Exchange accounts from the profile, removing the primary account last. You'll need to add a pst to the profile and set it as the default data file, then restart Outlook. Close Outlook and return to the Control Panel, Mail applet and add the new account. (In my experience, the new account may not.
>> After creating profile, on the Show Profile choose Prompt for a profile to be used.
>> Start Outlook & choose your new profile.
Conclusion:
Inthis article, I have discussed all the solutions totry when your Outlook stuck and do not respond. Thereare numerous options you can choose to resolve this issue. It isadvisable that you use latest version of windows and up-to-datewindows applications.
You can repair your programs & Outlook data files by running scanpst.exe. You can also create new user profile in Outlook.
MS Outlook is one of the most commonly used email systems for both business as well as personal communications. Given its popularity, it is really not surprising that many Outlook users feel extremely distressed when the mailbox stops responding or freezes on them all of a sudden. There can be several reasons for Outlook to hang or freeze, which might in turn create a stressful situation for the users. Some prominent one are listed here.
- Outdated application
- Conflictions with antivirus program
- Corrupt Outlook profile
- Application is in use by some program
- Interference due to third-party add-ins in Outlook
- Oversized Outlook mailbox
- Damaged or corrupted Outlook data files
- Third-party programs conflictions with Outlook
Recommended:Free Methods to Repair PST File
Manual Solutions along with Reasons to Fix Outlook Not Responding or Freezing Problems
Users can follow the primary solutions like using Task Manager (Ctrl+Alt+Del) to close the Outlook application and restart it, starting Outlook in safe mode, creating a new Outlook profile, rebooting the system, checking internet connection, archiving old items, etc. If tried all these methods and didn’t get success, you can lead on to the next solutions.
Listed below are some common cause and solutions that might be responsible for this erratic behavior.
Not Installing Latest Windows or Office Updates
Failure to install latest updates of the Windows Operating System or even MS Office might cause MS Outlook to freeze or hang.
Solution Measures –
The best way to resolve this problem is to change the Windows update settings to automatic so that all out-of-date files are automatically replaced and any vulnerability is also fixed in time. Or do it manually by moving to System Settings>Update & Security>Check for Updates for the available update and install it onto the system.
For Office Update, go to File>Office Account in Outlook and follow Product Information>Update Options>Enable updates>Update now. Let the available update be installed.
Outlook Is Being Shared By Other Process
Many times Outlook fails to respond to user commands as it is being used by another process and the information about the same is displayed on the status bar.
Solution Measures –
In such cases, the users should wait until the task of the other process is completed and the mailbox is set free.
Problems with Incompatible Add-ins
Many times users download or install add-ins that does not work smoothly with MS Outlook.
Solution Measures –
In case the problem of freezing occurs after a recent installation, it is advisable to try and start the mailbox without the add-in. In case disabling the add-ins resolves the problem, it better to use Outlook without the same. First, run the Outlook in safe mode. Type outlook /safe in the Windows run box and click on OK. You can open the Windows run box by pressing Windows and R keys together.
Go to File>>Options>>Add-ins. Choose Microsoft Outlook Social Connector Add-in under Add-ins section and click on Go against Manage COM Add-Ins section. Then choose the desired unnecessary Outlook Add-Ins and click on Remove to remove them.
Oversized Mailbox
An oversized outlook mailbox may also be the cause of its instant freezing or hanging. This is because as the size of the mailbox increases so does the number of resources required for accessing its different features. In such cases accessing multiple features at once might cause the mail box to freeze or hang.
Solution Measures –
Avoid letting your mailbox to be oversized and delete the data which is not important any more from the Outlook PST mailbox folders or compress the PST file size using the Compact Now option available at the Outlook location –
File>>Info>>Account Settings>>Data Files. Select your PST file and click on the Settings option. In General page, click on Compact Now option.
Restart the Outlook application to check if it was helpful.
A Conflicting Anti-Virus Software
Outdated anti-virus software may also lead to freezing problem in MS Outlook.
Solution Measures –
As such it is important to ensure that the anti-virus being used is regularly updated and is compatible with the application for optimum performance. Users can try disabling the same third-party Antivirus temporarily to check if it is the cause behind the issue. Also, try turning off the Windows Firewall Defender from the Control Panel on your system.
Bugs in Microsoft Outlook application
Sometimes due to issues like corruption, bugs or other errors in Outlook client application itself, the problem may occur.
Solution Measures –
Try performing the online repair on your Microsoft Office Suite by navigating to Control Panel>Programs and Features. Then right-clicking on the Microsoft Office suite and selecting Change option. Select the repair option next (Quick Repair is recommended) and perform the repair with a strong internet connection.
If you still cannot access your Outlook, then first try the inbuilt and free Inbox Repair tool or scanPST.exe available on your system to fix corrupted PST files but it does not guarantee success in case of high corruptions and file size more than 2GB.
Outlook Hanging On Deleting Account Permanently
So, the ultimate suggestion is following this Outlook PST repair tool can help you to repair your inaccessible PST file and make Outlook data available to access. You can try its free version, which will show your corrupted emails. The advanced tool works on all Windows Operating System versions and supports all Microsoft Outlook versions. Try this tool in case you do not get successful with the above stated manual solutions.
Conclusion
Outlook Hanging On Deleting Account Message
Outlook not responding or freezing issue is assessed in detail in this article along with the most common reasons behind this issue. Some feasible manual solutions are provided depending on each cause and in cases of failure of manual solutions, a robust PST Repair solution is suggested for all users in their bad Outlook times.