Outlook 2016 Could Not Synchronize Record -19703

Now restart the system and open Outlook; Go to Preferences Other and select Sync Services; Now check all the items to sync Close Outlook and Open again; Clear Outlook for Mac Sync Services Cache. First Disable Sync services and close all applications; On the Go, enu click on Applications Utilities and then open Activity Monitor; Type Syncto.

  • Monitor instances deleted in peer unit after sync: 717100-1: 3-Major: FQDN pool member is not added if FQDN resolves to same IP address as another existing FQDN pool member: 716167-2: 3-Major: The value of the sys db variable vlan.backplane.mtu may be out-of-sync with the value of the MTU of the kernel interface tmmbp: 704450-5: 3-Major.
  • Feb 13, 2018 Either of the first two could mean the event is getting moved to a different calendar. This will happen if you open your mailbox on a second computer and set the delivery location to a PST file (not possible in Outlook 2013/2016). In this case though, your email will disappear from the server too.

How to Get Rid of Outlook 19703, 19723 and 19992 Errors Quickly

Error 1: Outlook 0x800CCCDB Code

Error 1: Outlook 19703 Code

Are you also detecting Outlook 19703 error code on your screen? Does it stops you from synchronizing data in Outlook 2011? Does it stops you from sending or receiving emails? Are you completely fed up with unwanted error messages on the screen? If your response is positive to all these questions then no need to panic. In such a case, we strongly suggest the users to go through the given post and follow the given instructions in step-by-step manner to fix the error permanently in easiest way.

Outlook 2016 could not synchronize record -19703 -

About Outlook 19703 Error Code:-

MS Outlook is one of the advanced application which is used globally for sending and receiving emails. As you know, it has been created by Microsoft Corporation which is a popular emailing client. Even more, it also allows the users to manage their data in easiest way. No doubt, it has various advantages but still various users complains that they are detecting Outlook 19703 error code on the screen. You need to know that it will mainly appear when users tries to move the item and then modify it in the category of Exchange Server 2010 environment. It will not allow you to synchronize the data of Exchange server with Mac Outlook 2011. In such a case, you will be unable to send or receive emails. Even more, it will also annoying error message on the screen which has been mentioned below:-

Could not Synchronize Record Outlook 2011 Mac: Error Code 19703

Error 2: Outlook 19723 Code

If you have landed at our page then it might be possible that you are detecting Outlook 19723 error code on your screen. If your response is positive then you will be glad to know that your search has been over. After reading the given articles, you will find complete information about 19723 error, its causes, harmful symptoms and the working steps to fix it permanently. So, we suggest you to go through the given instructions and follow them carefully.

About Outlook 19723 Error Code:-

Being an Outlook user, you know that it is one of the advanced application which has made sending and receiving emails much easier. Moreover, it supports a wide range of advanced features and allows to save all the files in the PST format. However, the worst situation arises when you will detect Outlook 19723 error code on the screen. You should know that such types of alerts are mainly seen when you will try to synchronize the record in MS Outlook. Due to the error, you will fail to send or receive any type of error and Outlook will start to respond abnormally. Additionally, it may generate a warning message on the screen which has been mentioned below:-

“Could Not Synchronize Record Outlook 2011 Mac”

Error 3: Outlook 19992 Code

Hello guys! Can you please help me to get rid of Outlook 19992 error code completely? I can't understand the reason behind such alerts and it is stopping from sending or receiving emails. I am a non-technical user so I don't know how to resolve the error manually. I am looking for the experts recommendation in order to troubleshoot 19992 error code permanently. So, please provide working instructions to get rid of Outlook 19992 error completely. All the suggestions will be strongly appreciated. Thanks a lot in advance.

What is Outlook 19992 Error Code?

MS Outlook is one of the best emailing application which comes with the package suite of MS Office. It is used by Government organization, big companies or institutions for sending and receiving emails. Moreover, it also allows the users to manage their data, schedules, notes, journals, calendars in an organized manner. No doubt, it has various advantages but still sometimes user detects Outlook 19992 error code on the screen. You need to know that such alerts occurs due to various reasons like malware infection, accidental deletion of files, using incorrect login credential etc. In such a case, you will be unable to conduct any normal activity and crashing of the application will become a regular issue.

Outlook 2016 Could Not Synchronize Record -19703 Windows 10

Automatic Way to Fix 19703, 19723 and 19992 Errors:-

If you are detecting Outlook errors regularly on your screen then you need to make use of Outlook PST Repair Software. It is one of the advanced tool which has been designed by the technical experts. It is capable to perform complete scanning in the system by using strong algorithms. It will not only fix the annoying errors permanently but also helps to restore the deleted or corrupted PST files. Even more, it will help you to get back all the lost items of MS Outlook without changing their quality. It is compatible with different versions of MS Outlook and Windows operating system. Moreover, it supports user-friendly interface which can be easily handled by the non-technical users also. So, what are you thinking for, download the trial version of the software without wasting a single moment.

Note: By clicking the Download button above and installing PST Repair (16.4 MB, $69 USD), I acknowledge that I have read and agree to the End User License Agreement and Privacy Policy of this site. -->

When I try to add my Outlook.com account to Outlook via the Auto Account Setup wizard, I get several additional password prompts and finally the following error:

An encrypted connection to your mail server is not available.
Click Next to attempt using an unencrypted connection.

That process eventually also fails and I’m asked to verify my email address (which is correct) or set it up manually.

How do I do that and can’t Outlook really configure itself with Outlook.com?

Although the Account Setup for Outlook.com accounts has been made quite easy and reliable, there are still a couple of conditions under which it could fail.

Below you’ll find an overview of reasons and fixes to still successfully configure your Outlook.com account in Outlook.

Use Auto Account Setup

To set up an Outlook.com account in Outlook, you must use the Auto Account Setup and not use any of the manual configuration options like Exchange ActiveSync to connect.

All you have to do is fill out your name, email address and password.


Use Auto Account Setup to configure your Outlook.com mailbox in Outlook.

When using Outlook for Office 365, Outlook 2019 or Outlook 2016 you’ll get an even simpler dialog and all you need to fill out is your email address;


Don’t make it any harder for yourself than needed; Stay away from the Advanced options when you want to add an Outlook.com account.

Outlook 2016 Could Not Synchronize Record -19703

Use an App Password

If you have Two-Step Verification enabled for your account and are using Outlook 2013 or previous or an msi-version of Outlook 2016, you’ll need to supply a special App Password instead of your regular password.

You can create such a password by going to the Security section of the Microsoft Account Management page, click the “more security options” link at the bottom and then finally click on the “Create a new app password” link.


Use an App Password in Outlook when you have Two-Step Verification enabled.

Check your Primary Alias

Another common reason for Auto Account Setup to fail is also related to your Microsoft Account configuration; Your Primary Alias.

When the Primary Alias isn’t set to an @outlook.com address or another domain from the list below, Auto Account Setup won’t be able to find your mailbox. Supported domains are;

Outlook 2016 Could Not Synchronize Record -19703 -

  • @outlook.com
  • @hotmail.com
  • @live.com
  • @msn.com
  • @passport.com
  • @passport.net

Most of the above domains also came with various country specific extensions (like @hotmail.nl) just like @outlook.com offers it today in some countries and regions.

You can verify and, if needed, change your Primary Alias by going to the “Your info” section of the Microsoft Account Management page and click on the “Manage how you sing in to Microsoft” link.

The first address listed in the overview should have “(primary alias)” behind it and should be from one of the aforementioned domains.

  • If this is not the case, select and address that is by pressing the “Make primary” link behind it.
  • If you don’t have any addresses from a supported email domain added to your Microsoft Account, click the “Add email” link to add an @outlook.com address to your Microsoft Account. More info about that can be found in this Switch to an @outlook address! guide.

You may need to wait up to 2 hours for the change to be processed but after that, you can use Auto Account Setup with the email address of the Primary Alias to configure your Outlook.com account in Outlook.


Make sure that you have an @outlook.com address set as your Primary Alias as use that address to configure your mailbox in Outlook.

Make sure Outlook is up-to-date

It is always important to stay up-to-date with any version of Outlook (and other software too) but in the case of Outlook 2007 and Outlook 2010 some updates are required to be able to connect to Outlook.com.

Outlook 2016 Could Not Synchronize Record -19703

For instructions to configure Windows Update to also update Outlook 2007 and Outlook 2010 see; Not getting Office updates via Windows Update.

After that you should check your build number of Outlook;

  • Outlook 2007
    Help-> About Microsoft Office Outlook
    The version should be at least: 12.0.6680.5000
  • Outlook 2010
    File-> Help-> About-> Additional Version and Copyright Information
    The version should be at least: 14.0.7143.5000


About dialog of Outlook 2010 with version information. The first number behind Microsoft Outlook 2010 is the one to look at.

Note: Outlook.com has dropped Exchange connection support for Outlook 2007 since October 31 2017. After this date, you may still be able to connect but you could run into connectivity and sync issues. It is recommended that you’ll either upgrade to a later version of Outlook to still be able to connect with an Exchange connector or configure the mailbox as a POP3 or IMAP account instead. Also note that all support for Office 2007 has already ended as well; 10 October 2017. Since this date, it is no longer considered safe to continue using Outlook 2007.

Uninstall the Microsoft Office Outlook Connector

On the old platform of Outlook.com, you needed to install the Microsoft Office Outlook Connector (also known as the Outlook Hotmail Connector) when using Outlook 2007 or Outlook 2010 to configure your mailbox.

Nowadays, the Microsoft Office Outlook Connector is no longer used and still having it installed may sometimes lead to account setup issues.

You can check whether it is installed and then uninstall it in the following location;

  • Windows 7
    Start-> Control Panel-> Programs-> Uninstall a program
  • Windows 8
    Right click on the Start button-> Control Panel-> Programs-> Uninstall a program
  • Windows 10 (1607 and earlier)
    Start-> Settings-> System-> Apps & features
  • Windows 10 (1703 and later)
    Start-> Apps


Uninstall the Microsoft Office Outlook Connector if you still have it installed. It is no longer needed for the new Outlook.com mail platform.

Old Custom Domain accounts

When you are using an Outlook.com mailbox with an email address that used to be created via the now retired Windows Live Admin Center (domains.live.com), you may still be able to configure your Outlook.com mailbox in Outlook with that email address.

To support Windows Live Custom Domain mailboxes, the following DNS entries must exist for your domain;

Autodiscover;

  • Type: CNAME
  • Domain Name: autodiscover.yourdomain.com
  • Canonical Name: autodiscover.outlook.com
  • TTL: 60 min

MX record;

  • Pref: 10
  • Hostname: <unique>.pamx1.hotmail.com
  • IP Address: 65.54.188.109
  • TTL: 60 min

You can check these records by using the MXToolBox website. For the MX check use this link and for the Autodiscover check use this link.

If these records do not exist or are not set correctly, check with the hosting solution where you obtained your domain to make the needed modifications.

Note: The <unique> string for the MX record is exclusive for your domain. If you no longer have this information, then you can no longer continue to use your Custom Domain either. You can then either switch to an @outlook.com alias, use a Connected Account or signup for Office 365 for Business Exchange Online.

Outlook 2003 and previous

Still using Outlook 2003 or previous? You really shouldn’t as these versions of Outlook are no longer maintained and contain unpatched security holes.

Anyway, if you must connect to an Outlook.com account from any of these versions for some reason, you must manually configure the account as a POP3 or IMAP account.